Privacy Policy

Introduction
This document outlines the ways in which Azzbee team gathers, utilizes, and safeguards your personal details when you engage with our website (azzbee.com) and associated offerings. It pertains to everyone using our platform and services and is intended to be reviewed alongside our Terms of Service ("Terms"), which provide further critical details about our approach to managing your data and content.

Data Collection and Use

Account Details

• Your email address
• Your full name
• Payment details for subscription plans
• Preferences and configurations for your account

For a deeper understanding of account oversight and your obligations concerning account data, refer to the "User accounts and content" portion of our Terms.

Usage Data from Services

• Code and prompts you create
• Data on how you interact with the platform
• Statistics on feature utilization
• Logs for errors and troubleshooting

Ownership and rights related to generated code and content are explained in the "Intellectual property rights" section of our Terms.

Information Collected Automatically

• Your IP address
• Type and version of your browser
• Details about your device
• Your operating system
• Times and dates of access
• Pages you visit

Cookies and Similar Technologies

Cookies and related tools are used to:
• Keep your session active
• Store your preferences
• Evaluate how the platform is used
• Enhance our offerings
You can adjust cookie settings in your browser.

How We Utilize Your Data

As outlined in our Terms of Service (refer to "Data usage, training, and learning" and "Service improvements and training" sections), we use the data we collect to:

Deliver and refine our services, such as:
• Enhancing platform features
• Training AI models (excluding Enterprise plan users)
• Improving service quality

Support operations, including:
• Offering customer assistance
• Handling payments
• Sending updates about the service

Ensure security and upkeep, such as:
• Protecting the platform
• Monitoring usage trends
• Resolving technical problems
• Preventing misuse or fraud

For a comprehensive look at our data practices, including training methods and exceptions for Enterprise plans, see the "Data usage, training, and learning" section at https://azzbee.com/terms.

Data Sharing and Processing

Third-Party Partners
We collaborate with trusted third-party providers and share data as described in our Terms. For specifics on:
• How data is processed
• Protections for Enterprise plans
• Requirements for service providers
• Tailored handling agreements
Consult the "Data usage and learning" section of our Terms.

Enterprise Plan Benefits

Users on the Enterprise plan receive enhanced privacy and data protection. For full details about:
• Restrictions on data use for training
• Custom agreements
• Limits on third-party sharing
See the "Enterprise plan exceptions" section in our Terms.

Your Rights

You are entitled to:
• View your personal information
• Ask for corrections to your data
• Request removal of your data
• Download your data
• Opt out of specific data uses
• Revoke your consent
Reach out to [email protected] to exercise these options.

Security Practices

We employ robust security protocols, including:
• Encrypted data transfers
• Safe storage solutions
• Restricted access measures
• Routine security reviews
• Staff training

Service Enhancements and AI Development

Per the "Data usage, training, and learning" section of our Terms, some data may be used to improve our offerings and develop our AI systems, with notable exceptions for Enterprise users. Refer to our Terms for details on:
• Data types used for training
• Exceptions for Enterprise plans
• Data management practices
• Your rights over data use

Data Protection and Security

Our security and data protection efforts align with the warranty disclaimers and liability limits in our Terms. For more on:
• Platform safeguards
• Data management
• Risk distribution
• Liability caps
See the "Disclaimer of warranties" and "Limitation of liability" sections in our Terms.

Visibility of User Content

Content and code you produce, including prompts and project files, remain private and are accessible only to you and authorized Azzbee staff, contractors, or partners as needed for support and platform maintenance.

Liability Safeguards

Our platform features technical protections for user content privacy and security. That said, we are not responsible for issues arising from users intentionally bypassing these safeguards to access private material.
You are accountable for keeping your account details confidential and for all activity under your account, whether authorized or not. We are not liable for damages, profit loss, or other harm due to unauthorized access, as outlined in the warranty disclaimers and liability limits in our Terms of Service.

Children’s Privacy

Our services are not designed for individuals under 18, and we do not intentionally collect data from minors.

International Data Transfers

Data may be transferred globally within our network of service providers, with proper safeguards in place to protect it.

Legal Context

This privacy policy operates under and is subject to our Terms. If there’s a discrepancy between this policy and the Terms, the Terms take precedence.

Policy Updates

We may revise this policy from time to time, with changes managed as described in our Terms regarding updates.

Contact Information

Website: https://azzbee.com
Email: [email protected]

Response Timeframes

• Privacy questions: We strive to reply within 7 business days
• Support: Handled per your plan’s service level agreement (see Terms)
• Urgent privacy or security issues: Mark your email "URGENT - Privacy concern"

For the quickest response, use the correct email for your request and include relevant account details when contacting us.



Last Updated: March 25, 2025